Kathleen Mary Castellano

How ratings work here Every star rating counts toward the average - all of them, honestly and without bias. Ratings are accepted only from WhatsApp accounts, so each one is tied to a real person. Written comments are published with 5 star ratings only - Harry can help you word your comment on WhatsApp, and it is published only after you approve the final text. Comments on 1 to 4 star ratings are delivered privately to the provider when they claim this page - they are not published. Private feedback is shared with the provider via WhatsApp, anonymized if the sender asks. We don't publish comments that spread fear of a provider. QRate is about learning from mistakes, not public ridicule. If a claim suggests someone is in danger, we may pass it to the appropriate authorities.